Privacy Policy for 3Innovative Inc.

Last Updated: May 8, 2025

Introduction

3Innovative Inc. ("we," "our," or "us") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you visit our website https://3innovative.com, use our mobile application, or engage with our custom software development services and SaaS products.

Please read this Privacy Policy carefully. If you do not agree with the terms of this Privacy Policy, please do not access our website or use our services.

Information We Collect

Personal Information

We may collect personal information that you voluntarily provide to us when you:

  • Register for an account
  • Fill out a form or submit a request for information
  • Subscribe to our newsletter
  • Purchase our services or products
  • Participate in surveys or contests
  • Contact our customer support

This information may include:

  • Contact information (name, email address, phone number, mailing address)
  • Billing information (payment details, billing address)
  • Account credentials (username and password)
  • Company information (company name, position)
  • Communication preferences

Usage Information

We may automatically collect certain information about how you access and use our website and services, including:

  • IP address
  • Browser type and version
  • Operating system
  • Device information
  • Pages visited and time spent on those pages
  • Referring website addresses
  • Click patterns
  • Usage patterns within our SaaS products

Cookies and Tracking Technologies

We use cookies and similar tracking technologies to track activity on our website and hold certain information. Cookies are files with a small amount of data which may include an anonymous unique identifier. You can instruct your browser to refuse all cookies or to indicate when a cookie is being sent. However, if you do not accept cookies, you may not be able to use some portions of our services.

How We Use Your Information

We use the information we collect for various purposes, including to:

  • Provide, maintain, and improve our services
  • Process transactions and send related information including confirmations and invoices
  • Send administrative information, such as updates, security alerts, and support messages
  • Respond to comments, questions, and customer service requests
  • Better understand our users' needs and interests to enhance our services
  • Develop new products, services, features, and functionality
  • Monitor and analyze trends, usage, and activities in connection with our services
  • Detect, prevent, and address technical issues
  • Protect, investigate, and deter against fraudulent, unauthorized, or illegal activity
  • Carry out our marketing initiatives

Marketing Communications

We may use your personal information to contact you with newsletters, marketing or promotional materials, and other information that may be of interest to you. You may opt-out of receiving any, or all, of these communications from us by following the unsubscribe instructions provided in any email we send or by contacting us directly.

Legal Basis for Processing (For Users in Canada)

For users in Canada, we process your personal information in accordance with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable provincial privacy laws.

Data Sharing and Disclosure

We do not sell your personal information to third parties. However, we may share your information with:

Service Providers

We may employ third-party companies and individuals to facilitate our services, provide services on our behalf, perform service-related tasks, or assist us in analyzing how our services are used. These third parties have access to your personal information only to perform these tasks on our behalf and are obligated not to disclose or use it for any other purpose.

Business Transfers

If we are involved in a merger, acquisition, or asset sale, your personal information may be transferred. We will provide notice before your personal information is transferred and becomes subject to a different Privacy Policy.

Legal Requirements

We may disclose your personal information if required to do so by law or in response to valid requests by public authorities (e.g., a court or a government agency).

With Your Consent

We may disclose your personal information for any other purpose with your consent.

Cross-Border Data Transfers

Your information, including personal information, may be transferred to — and maintained on — computers located outside of your province, country, or other governmental jurisdiction where the data protection laws may differ from those of your jurisdiction.

If you are located outside Canada and choose to provide information to us, please note that we transfer the information, including personal information, to Canada and the United States and process it there.

Your consent to this Privacy Policy followed by your submission of such information represents your agreement to that transfer.

Data Security

We have implemented appropriate technical and organizational security measures designed to protect the security of any personal information we process. However, please also remember that we cannot guarantee that the internet itself is 100% secure. Although we will do our best to protect your personal information, transmission of personal information to and from our services is at your own risk. You should only access our services within a secure environment.

Data Retention

We will retain your personal information only for as long as is necessary for the purposes set out in this Privacy Policy. We will retain and use your information to the extent necessary to comply with our legal obligations, resolve disputes, and enforce our policies.

Children's Privacy

Our services are not intended for use by children under the age of 13. We do not knowingly collect personally identifiable information from children under 13. If you are a parent or guardian and you are aware that your child has provided us with personal information, please contact us. If we become aware that we have collected personal information from children without verification of parental consent, we take steps to remove that information from our servers.

Your Privacy Rights

Access, Correction, and Deletion

You have the right to:

  • Access personal information we hold about you
  • Request that we correct any inaccurate personal information
  • Request that we delete your personal information

To exercise these rights, please contact us using the contact information provided below.

Your Choices

You can choose not to provide certain information, but this may limit your ability to use some features of our services. You can also:

  • Opt-out of receiving marketing communications
  • Disable cookies in your browser
  • Manage your account settings

Changes to This Privacy Policy

We may update our Privacy Policy from time to time. We will notify you of any changes by posting the new Privacy Policy on this page and updating the "Last Updated" date at the top of this Privacy Policy. You are advised to review this Privacy Policy periodically for any changes. Changes to this Privacy Policy are effective when they are posted on this page.

Contact Us

If you have any questions about this Privacy Policy, please contact us:

3Innovative Inc.

Email: hello@3innovative.com

Specific Provisions for Different Jurisdictions

For Users in the United States

For users in the United States, we comply with applicable state privacy laws, including the California Consumer Privacy Act (CCPA) and other state regulations as applicable.

For Canadian Users

For users in Canada, in addition to PIPEDA, we comply with provincial privacy laws, including:

  • Personal Information Protection Act (Alberta)
  • Personal Information Protection Act (British Columbia)
  • Act Respecting the Protection of Personal Information in the Private Sector (Quebec)

In accordance with Canadian privacy laws, you have the right to:

  • Be informed about our privacy practices
  • Access your personal information
  • Correct inaccurate personal information
  • Withdraw consent to the collection, use, or disclosure of personal information
  • File a complaint with the relevant privacy commissioner's office

To exercise these rights, please contact us using the details provided in the "Contact Us" section.