Keep your software running at peak performance with our comprehensive maintenance and support services, designed specifically for insurance and SaaS applications.
Deep understanding of insurance and SaaS application requirements
Identifying and addressing potential issues before they affect users
Quick resolution of bugs and technical problems
Our proactive approach helps prevent issues before they impact your users, while our responsive support ensures quick resolution when problems do arise.
We provide responsive support for bug fixes, technical issues, and user-reported problems, ensuring minimal disruption to your operations.
We implement regular security patches and updates to protect your application from evolving threats and vulnerabilities.
We monitor and optimize your application's performance, ensuring fast response times and efficient resource utilization.
We develop and implement new features and improvements based on user feedback and changing business requirements.
We proactively monitor your application's health and performance, alerting you to potential issues before they impact users.
We keep your software updated with the latest frameworks, libraries, and dependencies to ensure compatibility and security.
Watch our 2-minute explainer on the advantages of our development program
Get a full development team for less than the cost of one senior developer
Access designers, developers, QA specialists, and project managers
Long-term commitment ensures your product succeeds beyond launch
We follow a structured process to ensure your software remains secure, up-to-date, and aligned with your evolving business needs.
We establish support channels, response times, and escalation procedures tailored to your business needs.
We implement monitoring systems to track application health, performance, and security.
We use our agile sprint process to plan and implement regular improvements and feature enhancements.
We provide transparent reporting on support activities, system performance, and enhancement progress.
New Client Capacity
Only 2 spots available this month
Sprint Capacity:20 points
Monthly Capacity:40 points
Sprint Capacity:35 points
Monthly Capacity:70 points
Sprint Capacity:45-50 points
Monthly Capacity:90-100 points
"Joshua and his team have been working closely with DeductSure since day one, handling all aspects of our software development. He is a highly reliable partner who consistently delivers excellent results."
Trusted by DeductSure for all aspects of their software development
Our maintenance and support services include bug fixes, security updates, performance optimization, feature enhancements, system monitoring, regular database maintenance, user support, and compatibility updates. We provide both reactive support for reported issues and proactive maintenance to prevent problems before they occur.
Yes, as an Ontario-based corporation, we provide maintenance and support services to companies across both Canada and the United States. Our support team operates in North American time zones, ensuring responsive coverage for your business hours regardless of your location.
Our response times vary based on issue severity. Critical issues affecting system availability receive immediate attention (typically under 1 hour response), while less urgent issues are prioritized accordingly. Resolution times depend on complexity, but our sprint-based approach ensures regular progress and transparent timelines for all support activities.
Yes, we regularly provide maintenance and support for systems developed by other teams. Our process begins with a comprehensive system audit to understand the architecture, code quality, and existing issues. We then create a tailored support plan that addresses immediate concerns while establishing a foundation for long-term improvement.
Security is a top priority in our maintenance services. We proactively monitor for vulnerabilities in your technology stack, implement regular security patches, conduct periodic security assessments, and follow industry-standard security practices. For financial and insurance applications, we ensure compliance with relevant regulations in both Canada and the US.
We respond within 24 hours. Schedule a free consultation to get answers specific to your project.
Explore our other software development services for startups and SaaS companies
Custom solutions for business systems, back-office management, sales systems and marketing.
End-to-end development of scalable, cloud-based software-as-a-service applications.
Custom solutions for policy management, claims processing, underwriting, and risk assessment.
Software maintenance, technical support, bug fixes, security updates, performance monitoring, application monitoring, server maintenance, database optimization, emergency support, software patches, user training, software documentation, help desk services, SLA management, Canadian software support, US maintenance services, Ontario software development company, cross-border support, 24/7 monitoring